NYCHA Enhances Customer Service for Public Housing Applicants and Section 8 Voucher Holders

New York, NY – September 24, 2013 – (RealEstateRama) — The New York City Housing Authority has initiated another feature to improve customer service for public housing applicants and Section 8 voucher holders so that they can access their application status and update basic information online In April 2013, NYCHA launched its Self Service Portal, an Internet-based site that gives applicants easy access to view basic information about their public housing or Section 8 application without needing to visit in-person or call the Customer Contact Center. New York City residents can also now apply for public housing online, as well, with applications available in English, Spanish, Chinese and Russian.


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The New York City Housing Authority (NYCHA) provides decent and affordable housing in a safe and secure living  environment for low and  moderate- income residents throughout the five boroughs.  To fulfill this mission, NYCHA must preserve its aging housing stock through timely maintenance and modernization of its developments.  NYCHA also administers a citywide Section 8 Leased Housing Program in rental apartments.  Simultaneously, we work to enhance the quality of life at NYCHA by offering our residents opportunities to participate in a multitude of community, educational and recreational programs, as well as job readiness and training initiatives.

Contact:

Phone: 212-306-3000

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